Ford and Wyatt accepts returns of unused, unworn and unwashed items within 35 days of the original ship date of the product wishing to be returned. Our ultimate objective is to make our customers happy. We stand behind our products and want customers to be satisfied with them. We'll always do our best to take care of customers—our philosophy is to deal with them fairly and reasonably.
Follow the two steps below to complete online returns for online purchases.
Complete a return request from the Returns Center.
Please reference the appropriate carrier website for hours of operation and accessible return drop off locations. Pack and ship your return, following the instructions outlined on the Return Confirmation page. A return postage fee (plus applicable taxes) will be deducted from your refund.
Be sure to have your package postmarked and sent off within 35 days of your Shipping Confirmation & E-Receipt email. Once we receive your package, we’ll process your return within 7 to 10 business days. As soon as your return is complete, we'll e-mail you and let you know.
We are not able to offer exchanges online. We recommend returning your order and placing a new order online.
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